Full-time Product

Product Manager (Consumer Facing Product)

Company Description

• Chợ Tốt is part of Carousell Group, the fastest-growing classifieds technology group in Southeast Asia. Since launching in the Vietnamese market in 2013, Chợ Tốt has become a recommerce platform for buying and selling second-hand goods, with more than 10 million users and over 1 million items listed for resale every month. As Vietnam’s leading online classifieds site, we are passionate about making life more convenient for everyone.

• Our mission is to help everyone find a way to any of their wants (“Muốn là có”). We are a dynamic family with young and energetic members seeking motivated talents to join our fast-moving and fun-loving crew.

• For more information please visit https://careers.chotot.com/about-us/

Job Description

Own the end-to-end product development lifecycle — from discovery, analysis, and conceptualization to prototyping and validation — delivering solutions that fit the Vietnam market and grow the Chợ Tốt product.
Own and maintain the product roadmap, ensuring priorities are clearly communicated and aligned with business goals.
Conduct user research and synthesize findings to identify, validate, and prioritize user problems and opportunities.
Define clear product requirements (PRDs) and acceptance criteria for engineering and design teams.
Work closely with the Business Analyst and Product Analyst to formulate strategic insights and propose action plans to achieve business objectives.
Define, track, and report on key product metrics; design and analyze A/B tests and experiments to validate hypotheses before full-scale rollout.
Collaborate cross-functionally to break down business objectives into executable deliverables, and partner with engineering to ensure features are implemented and delivered as planned.
Thrive in a fast-paced environment with weekly deliverables, maintaining a bias for action and systematic thinking.
Scope: Seller tools driving customer success; core features serving all 4 verticals: Chợ Tốt, Chợ Tốt Xe, Việc Làm Tốt, and Nhà Tốt.

Qualifications

Bachelor's degree in Business, Engineering, Computer Science, or related field.
At least 2 years of product management experience; exposure to consumer/marketplace products or business tooling is a plus.
AI Integration: Demonstrated capability to leverage AI tools & technology to optimize product workflows, drive automation, and enhance product features.
Critical Thinking: Exceptional critical thinking skills; ability to analyze messy support complaints or ambiguous feedback and transform them into clear problem/opportunity statements backed by real data — strong attention to detail with no invented baselines.
Business Mindset: Strong business-oriented mindset with a clear understanding of how product features directly drive business growth and metrics.
Stakeholder Management: Excellent stakeholder management abilities — skilled at aligning expectations, building consensus, and driving cross-functional collaboration across Business, Engineering, Design, and Marketing teams.
Proactive & Self-Driven: Highly proactive attitude and asks clarifying questions before guessing, takes ownership, and acts independently without waiting to be told.
Adaptability & Execution: Comfort with ambiguity, fast learner, and flexible with a hands-on "get-it-done" attitude.
Communication: Strong Vietnamese and English communication (written and verbal); comfortable working directly with cross-functional teams day-to-day.

Benefits:

Working in the young, dynamic, and supportive environment.
Receive 100% salary during the probation.
Social insurance full-salary for employee in the probation
Premium healthcare for employees.
Get 15 days of annual leave + 5 days of sick leave + 1 birthday leave + 1 Christmas day leave per year
Get a 13th-month salary and annual performance bonus.
Laptop device will be provided
Participate in regular team-building activities and company parties.
Learning and career development opportunities with access to Coursera, Udemy, and O’Reilly.
Complimentary fruits, coffee, and tea are provided at the office.
Our modern offices serve perfectly for a relaxed, yet productive work environment.
You will grow with the FRUIT values of Fast Growth, Responsibility, User-first, Integrity, and Team.