Commercial Business Analyst (Việc Làm Tốt)
Company Description
- Chợ Tốt is part of Carousell Group, the fastest-growing classifieds technology group in Southeast Asia. Since launching in the Vietnamese market in 2013, Chợ Tốt has become a recommerce platform for buying and selling second-hand goods, with more than 10 million users and over 1 million items listed for resale every month. As Vietnam’s leading online classifieds site, we are passionate about making life more convenient for everyone.
- Our mission is to help everyone find a way to any of their wants (“Muốn là có”). We are a dynamic family with young and energetic members seeking motivated talents to join our fast-moving and fun-loving crew..
- For more information please visit https://careers.chotot.com/about-us/
Job Description
- Closely monitor and suggest initiatives to enhance the efficiency of sales operational systems, including the sales dashboard, CRM, call center, and sales operation protocols, ensuring seamless operations and maximum productivity.
- Track the overall performance of the sales team, promptly alert supervisors to any issues that arise, propose viable recommendations and prepare detailed performance reports.
- Track the overall performance of commercial served customers and promptly alert supervisors to any issues
- Gather product feedback from the sales team and monitor competitor activities, providing valuable insights to product development teams and supervisors to drive product improvements and strategic decisions.
- Incharge the setup and delivery of add-on services to customers, including logos, banners, and promotion payout, ensuring timely and accurate service provision.
- Handle sales-related paperwork for the sales team and monitor customer payments to ensure compliance with legal and finance team requirements.
- Take charge of ad hoc projects and analysis assigned by supervisors.
Qualifications
- University Graduate with minimum 1 years of experience
- Strong analytical, problem solving skill and attention to details.
- Possess good business understanding of digital products
- User-focused mindset and a “can do" attitude.
- Good data processing skills and be familiar with SQL, Big Query, Data Studio, etc. Ability to translate data into business insights.
- Able to work in a fast-paced team structure under time pressure
- Good data visualization and presentation skill
- Teamwork skill in order to collaborate across-teams
Benefits
- Working in a young, dynamic, and supportive environment
- Receive 100% salary during the probation.
- Social insurance full-salary for employees on probation.
- Premium healthcare for employees.
- Get 15 days of annual leave + 5 days of sick leave + 1 birthday leave + 1 Christmas day leave per year.
- Get a 13th-month salary and annual performance bonus.
- Laptop device will be provided.
- Learning and career development opportunities with access to Coursera, Udemy, and O'Reilly.
- Complimentary fruits, coffee, and tea are provided at the office.
- Our modern offices serve perfectly for a relaxed, yet productive work environment.
- You will grow with the FRUIT values of Fast Growth, Responsibility, User-first, Integrity, and Team.