Senior Product Manager

Huỳnh Diệu My -

Why this role matters
Chotot exists to create the smart marketplace that empowers Vietnamese daily life. As the first re-commerce platform and a pioneer in classified 4.0, we believe that we can build a one stop platform to meet all wants and needs of Vietnamese in all stages of their life. For this mission, providing every Vietnamese with a buy and sell experience that is the most simple, safe and engaging is super important for us. As we re-imagining the way shopping experience will be transformed to with engaging videos, AI-assisted search, and rich, trustworthy conversations before every deal, this Senior Product Manager opportunity will help us lead the charge to re-imagining how millions of Vietnamese discover, evaluate, and transact every day.

What you’ll do

  •  Champion the voice of the user, understand their job to be done and realize Chotot buyer and seller’s experience that fulfills that job delightfully: conduct interviews, shadowing, usability tests, and fast in-app experiments to surface real buyer and seller needs.
  • Pair qualitative insights with hard data insights from Google Analytics, Looker, and BigQuery to propose a compelling product solution, quarterly OKRs, and a focused roadmap to deliver to our users.
  • Guide other junior PM, designers, engineers, and analysts through iterative releases—running A/B tests, measuring impact, and scaling the winners.
  • Prototype and launch features powered by AI and short-form video that raise matching quality, listing quality, or customer-support efficiency.

Must-have qualifications

  • 5+ years of product-management experience in consumer or marketplace products.
  • Mastery of customer-development techniques,  you can turn user stories into validated opportunities.
  • Proven problem solver and ownership to rally teams, hack constraints, and can dive deep with detailed work to deliver value quickly.
  • Strong analytical skills in experiments design, funnel and cohort analysis, able to be hands-on with Google Analytics (GA4), SQL/BigQuery, or similar.
  • Fluent communicator in Vietnamese and English, written and spoken.

Plus:

  • Experience with large-scale C2C or other consumer-facing mobile apps is a strong plus.
  • Hands on work in applying machine learning or generative AI to user features or internal tooling is a plus.
  • Familiarity with video commerce, trust & safety or logistics in Southeast Asia is a plus.

Benefits:

  • Get 15 days of annual leave and 5 days of sick leave per year.
  • Health insurance for employee.
  • Get a 13th-month salary and annual performance bonus.
  • Participate in regular team-building activities and company parties.
  • Full of learning and training opportunities to grow your professional and personal skills.
  • Our modern offices serve perfectly for a relaxed, yet productive work environment.
  • You will grow with the FRUIT values of Fast Growth, Responsibility, User-first, Integrity, and Team.