Business Development Team Lead (Job)
At Cho Tot, we put people first. We believe that in order to create awesome products, we need to build an awesome team. This philosophy is backed up by a strong company culture (called as FRUIT at Cho Tot) and set of actions that prioritizes the wellness, growth and fulfillment of its people above all else.
As a Business Development Team Lead - Viec Lam Tot, you will lead some functions of the BD department to create the right structure, processes every day in a way that attracts, enables and retains users to support the continued growth and success of Viec Lam Tot.
Responsibilities
1. Team Recruitment and Development
- Recruit, onboard, and train Business Development (BD) team members.
- Set clear revenue targets for the BD team based on overall business objectives.
- Monitor and evaluate individual and team performance to ensure targets are met and exceeded.
2. Strategic Business Alignment
- Collaborate with leadership to develop and execute business strategies for the BD team that align with the company's goals.
- Provide input on market trends and customer needs to support strategic decision-making.
3. Sales Efficiency and Process Optimization
- Streamline and continuously optimize the sales process to improve efficiency and effectiveness.
- Identify and implement tools and systems to enhance sales performance and reporting.
4. Customer Relationship Management
- Establish and enforce policies and procedures to strengthen customer relationships and address issues in a timely manner.
5. Cross-Departmental Collaboration
- Coordinate with the Product/Business Analyst teams to communicate customer feedback and support product optimization.
- Assist in market analysis and competitor evaluations to stay ahead of industry trends and improve offerings.
6. Compliance and Documentation
- Ensure all client agreements and sales contracts comply with legal and company policies.
- Address and resolve contract-related issues, maintaining alignment with internal procedures.
Qualifications
- At least 4 years of working experience in B2B sales, with experience in the job board sector being an advantage.
- Well-versed in data analysis, metrics tracking, systems, and database management.
- Strong people mindset and results oriented
- Competence to build and effectively manage interpersonal relationships across the organization.
- Excellent interpersonal, negotiation, and conflict resolution skills.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills.
- Ability to act with integrity, professionalism, and confidentiality
- Closely monitor and suggest initiatives to enhance the efficiency of sales operational systems, including the sales dashboard, CRM, call center, and sales operation protocols, ensuring seamless operations and maximum productivity.
- Track the overall performance of the sales team, promptly alert supervisors to any issues that arise, propose viable recommendations and prepare detailed performance reports.
- Track the overall performance of commercial served customers and promptly alert supervisors to any issues
- Gather product feedback from the sales team and monitor competitor activities, providing valuable insights to product development teams and supervisors to drive product improvements and strategic decisions.
- Incharge the setup and delivery of add-on services to customers, including logos, banners, and promotion payout, ensuring timely and accurate service provision.
- Handle sales-related paperwork for the sales team and monitor customer payments to ensure compliance with legal and finance team requirements.
- Take charge of ad hoc projects and analysis assigned by supervisors.
Thank you for taking your time to read our job description and thank you in advance if you decide to apply for this position. Shortlisted candidates will be contacted within 2 weeks since application, otherwise we might meet when another chance arises.