Full-time

Business Analyst - Sales (Việc Làm Tốt)

Business Analyst - Sales (Việc Làm Tốt)

Việc Làm Tốt is a fast-growing vertical at Chợ Tốt that aims to provide an effective and reliable platform for both job seekers and recruiters. We are looking for an eager, dedicated, and passionate Business Analyst to join us and contribute to driving sales success for the Commercial segment. The successful candidate will leverage data analytics and user insights to maximise sales efficiency and sales performance. We welcome applicants who possess a user-focused mindset, strive for excellence and proactively drive necessary initiatives to achieve defined goals.

Responsibilities

  • Closely monitor and suggest initiatives to enhance the efficiency of sales operational systems, including the sales dashboard, CRM, call center, and sales operation protocols, ensuring seamless operations and maximum productivity.
  • Track the overall performance of the sales team, promptly alert supervisors to any issues that arise, propose viable recommendations and prepare detailed performance reports.
  • Track the overall performance of commercial served customers and promptly alert supervisors to any issues
  • Gather product feedback from the sales team and monitor competitor activities, providing valuable insights to product development teams and supervisors to drive product improvements and strategic decisions.
  • Incharge the setup and delivery of add-on services to customers, including logos, banners, and promotion payout, ensuring timely and accurate service provision.
  • Handle sales-related paperwork for the sales team and monitor customer payments to ensure compliance with legal and finance team requirements.
  • Take charge of ad hoc projects and analysis assigned by supervisors.

Qualifications

  • University Graduate with minimum 1 years of experience
  • Strong analytical, problem solving skill and attention to details.
  • Possess good business understanding of digital products
  • User-focused mindset and a “can do" attitude.
  • Good data processing skills and be familiar with SQL, Big Query, Data Studio, etc. Ability to translate data into business insights.
  • Able to work in a fast-paced team structure under time pressure
  • Good data visualization and presentation skill
  • Teamwork skill in order to collaborate across-teams.

Thank you for taking your time to read our job description and thank you in advance if you decide to apply for this position. Shortlisted candidates will be contacted within 2 weeks since application, otherwise we might meet when another chance arises.